2012 Vendor Fair!
Strategy, Planning, and Governance
Can’t travel or afford an ITSM conference? Don’t worry. itSMF MN is bringing a free day of learning and networking to you! If you in any way undertake ITSM best practices, you will want to come and interact with leading ITSM vendors and practitioners as they share their stories and best practices. There are over 15 topics and presentations to choose from plus food, fun and great prizes to be had in your own MN backyard!
Vendor Event
|
Location |
Topic |
Tuesday May 22
9:00 am - 4:00 pm
Agenda is subject to change
|
Base Camp
201 Bloomington Rd
Fort Snelling, MN 55111
Click here for map |
Strategy and Planning
Governance
|
Meeting Agenda
- 9:00 - 10:00 Check-In/Networking/Vendor Exhibit
- 9:30 - 10:00 Early Bird Presentation: ITSM Tool & Partner Selection
- 10:00 - 10:15 Welcome Address and Announcements
- 10:15 - 11:00 Keynote Part 1: Harris IS0 20000 Journey – Harris Corporation
- 11:00 - 11:15 Break/Box Lunch Distribution/Vendor Exhibit
- 11:15 - 11:45 Keynote Part 2: The Value of ISO 20000 Certification – British Standards Institute (Box Lunch Continues)
- 11:45 - 12:00 Break/Vendor Exhibit
- 12:00 - 1:45 Round Table Talks – Facilitated Presentations/Discussions – 3 Rounds! Numerous topics to choose from
- 1:45 - 2:15 Break/Refreshments/Vendor Exhibit
- 2:15 - 3:00 Keynote: Mobile & Cloud – Transform to Services and Win Back Your “Customers” - Linium
- 3:00 - 3:45 Keynote: ITSM as a Service – 3 Year Governance Progress - CompuCom
- 3:45 - 4:00 Wrap-Up and Prize Drawings
Round Table Topics to Participate in Include:”
- A Practical Example of Developing Skills as a Leader of Change
- The NEW ITIL 2011 Process Maturity ISO-Enabled Standard
- CMDB First – Building for the Future
- How to get the Right Service Design Package
- Service Catalog (SRM): Customer is King
- The Value of a Configuration Control Board for SACM
- Service Desk Key Performance Indicators and Analytics
- "Cloudy with a Chance of Service Management"
- IT Governance is not a Four-Letter Word
- Transform IT: Eliminate Complex Barriers to Business Value
- Should Change and Release be the Same Process?
Please come and help us thank our sponsoring vendors and hear what they have to say! With keynotes from BSI, Harris Corporation, Linium, and CompuCom; Roundtables with Maryville Technologies, CompuCom, Linium, HP, CA, Service-Now, ITSM Academy, Stroma/Marvel, and BMC; Plus BSI, Linium, CompuCom, Maryville Technologies, HP, CA, Service-Now, ITSM Academy, Stroma/Marvel, BMC, Aeritae, Knowledge Peak, Benchmark Learning, SUMMUS, StrataCom and PointPath-Meritide Exhibit Tables!
REGISTER NOW for a great day of learning. We will provide you with a steady stream of speakers and their topics leading up to the day of the event.
Click Here to Register as a Participant
Click Here to Register as a Keynote Speaker
Click Here to Register as a Roundtable Sponsor
Click Here to Register as an Exhibit Sponsor
Click Here to Register as a Round Table Plus Additional Sponsor
2012 - Strategy and Tactics
More great events coming up!
We have a great array of events for 2012, focusing around the themes of Strategy and Tactics. IT Service Management needs to focus on both Strategic Planning and the Practical Application of Best Practices, and we are planning events to help you with both.
| Future Events |
| Date |
Event |
Topic |
| July |
Networking Event |
Socializing beyond the Social Network |
| September |
Practitioner Event |
Tactical Application of Processes |
| November |
Member Appreciation |
Sharpening your Soft Skills
Professional Development |
Are you LinkedIN? If so, join the itSMF MN LinkedIN group and be aware of upcoming events, participate in IT Service Management discussions and connect with other IT professionals
Have an idea for an event? Want to get involved?
Please contact a member of the Leadership team below, or send an email to itSMF_MN@hotmail.com
